Everything you might want to know.
Designing your print, sizes and framing, shipping, and what happens if something isn't right. It's all here. Still stuck? Write to us and we'll help.
Designing your print
How are the arrows and distances worked out?
From real coordinates. Each arrow points along the true compass bearing from your home to the place, and the distance is the great-circle distance, the real shortest path across the globe.
How many places can I add?
As many as you like. The layout engine keeps labels from overlapping, even on a crowded map, and it never moves an arrow to do it.
Can I change the design after I've added places?
Yes. Switch between all nine looks at any time. Your home and places stay exactly where they are.
Can I see exactly what I'll get before I pay?
Yes. The studio preview is rendered by the same engine that prints your piece, so what you see is exactly what arrives, down to the arrow and the label. Nothing changes at checkout.
Sizes, materials & framing
What sizes can I order?
Three portrait sizes: 12 by 18, 16 by 24, and 24 by 36 inches. The artwork is vector, not a flat image, so it's rendered fresh for your order at 300 DPI, the same resolution standard used for gallery and museum prints, and every hairline and label stays sharp at any size.
How is each print made?
Made to order the moment you buy: archival pigment inks rated to hold their color for decades, on Hahnemühle German Etching, a heavily textured 310gsm fine art paper, not poster-shop stock. Every piece is checked by hand before it ships.
Can I get it framed?
Yes. Choose a ready-to-hang frame in the studio: oak or metal, in four colors each (natural, black, white, and walnut oak; or white, black, silver, and gold metal). Every frame is solid, glass-fronted, and arrives wired straight on the wall, no assembly needed. Framed prints use smooth 300gsm cotton rag paper, so there's no compromise on the paper.
What's the difference between the frame colors?
Only the look. Every color, in both oak and metal, is the same solid frame, the same glass front, and the same price. Pick whichever suits the wall it's going on.
Can I just buy the digital file?
Yes, for $19. It includes a print-ready PNG at full 300 DPI resolution plus a scalable SVG you can print yourself, at any size, from any print shop. Every physical print order includes both digital files too, at no extra cost.
We don't have your size, material, or map style?
We're always adding new sizes, materials, and map styles based on what people ask for. Tell us what you're after and we'll email you the moment it ships.
Shipping & delivery
How much does shipping cost?
Nothing. Every order ships free across the United States, no minimum order and no surprise fee at checkout. The price you see when you check out is the price you pay.
When will my print arrive?
Your print is made and shipped within 2 to 3 business days, and arrives within 5 to 10 business days total. You'll get a tracking link by email the moment it's on its way.
Do you ship outside the United States?
Not yet. For now we ship to addresses within the United States only. We're working on more countries.
Returns & changes
What if my print arrives damaged or there's a fault?
We'll always make it right. If your print arrives damaged, or there's a fault, send us a quick photo and we'll ship a free replacement or refund you in full. No need to return the original.
Can I return it if I change my mind?
Because every piece is made to order from your own design, we can't accept change-of-mind returns once it's gone into production. Preview your design as many times as you like before you buy, and if anything about the piece itself is wrong when it arrives, we'll always make it right.
Can I change my order or shipping address after I've paid?
Write to us as soon as you can. We can update or cancel an order while it's still queued for production, but once it's being printed it's locked in and on its way.
Account & privacy
Do I need an account to try it?
No. Build and preview your piece straight away. An account only matters when you want to save your work or export without a watermark.
Is my location data private?
Your home and places are only ever used to render your own artwork. We never sell them, share them with third parties, or use them for anything else.
Is checkout secure?
Yes. Checkout is handled by Stripe, the same payment processor used by major retailers worldwide. We never see or store your card details.
Put your places on the wall.
For your own wall, or for someone you love. Designing is free and takes about five minutes.
Create your print